Frequently asked questions

We are a subscription-based weekday meal delivery service,  with a la carte options (including birthday parties packages).


Do I need a subscription to try your service?

No, you don’t. We recommend it because we think you’ll enjoy the peace of mind, but you can totally check out our a la carte options (click here)!

When will the menus for the week be available online?

We update our website every Sunday with the menu for the following week.

How often will your weekday menus change?

Our menus change every week. Check them out here. And of course, we abide by what’s seasonal, so the weather also impacts those changes.

What makes your meals family-friendly?

We believe everyone in the family deserves to enjoy what’s on their plate. Our meals are healthy and nutritious - that’s a big part of how we want our family to be fed - but also full of colors and appealing shapes for all (think spinach hidden in a muffin…)

What types of foods do you offer a la carte?

We offer full meals and a variety of additional items (such as sweet breads and rolls). Dinners come to you fully prepared on Tuesdays and Thursdays. Brunches come to you on Friday afternoons for you to enjoy on Saturday mornings. You can order our breads, rolls, and other treats and we will deliver them either Tuesday, Thursday or Friday.

How much notice do I need to provide when ordering a la carte items?

We deliver dinners Tuesdays and Thursdays. We deliver brunches on Fridays. All other items can be purchased for delivery either Tuesday, Thursday or Friday. Cut-off for Tuesday delivery is 5pm on Sunday, cut-off for Thursday delivery is 5pm on Tuesday and cut-off for Friday delivery (including brunch) is 5pm on Wednesday.

Where do you deliver?

We cook and deliver in Washington DC, and most of our clients live on Capitol Hill. For right now, as we are launching, we only serve the 20002 and 20003 zip codes. Don’t hesitate to reach out and we can arrange for pick up if you are outside of the delivery area!

When will my food be cooked and when will it arrive at my door?

We believe freshly cooked food tastes better. On Tuesdays, Thursdays and Friday, we get busy in the morning and deliver the food to your door between 5pm and 6:30pm. The food arrives fully prepared and ready to be reheated and enjoyed with your people.

Do I have to be around when my food is delivered?

No. Our food is delivered in zipped insulated grocery bags with ice packs, to ensure your food stays fresh for hours. If you want us to leave your food in a specific location, let us know in the comment section as you place your order. And if you still need to contact us, go for it!

I am a subscriber and I love that you use reusable dishes and bags, but what should I do with them?

Easy as pie. Wash them in the sink or throw them in the dishwasher once you are done eating. Then place the dishes (along with the reusable icepack) in your insulated bag and leave the bag in front of your door on the day of your next delivery. We will pick it up the bag when we deliver your next meal. Of course, we will also rewash all dishes as they come back to our kitchen to ensure cleanliness.

Someone in my household has allergies - do you have dishes that are allergen-free?

We understand how hard it is for people with dietary restrictions to find easy meal options. We label all our food with the recipe ingredients and we always label the main allergens. However, our facility regularly processes soy, peanuts, tree nuts, seafood, shellfish, eggs and pork and we do not recommend our service to those with severe allergies to those items.

Do you have any gluten-free options?

We can make our cupcakes and some of our cakes gluten-free. Leave a comment at check-out to request it.

How long can I keep leftovers from the dish? Can I freeze the dish?

We doubt you should have too many leftovers, but in case you do, please refrigerate them and eat within 7 days. Most of the main dishes we make are freezable, and labeled as such. You can also always refer to the description of the dish online.

Can I modify, pause or cancel my subscription?

For sure! To make sure we can plan accordingly, you can modify or pause your subscription any time between Thursday 8pm -Sunday midnight for the following week.

Should you want to cancel it, we will be sad to see you go but we will reimburse you the prorated amount for the weeks remaining on your subscription. Please bring us back the containers, too, otherwise we will charge a fee of $30 for them. If possible, please send us a message to let us know of the reasons you want to make the change, we want to make sure we offer a great service and all feedback is welcome!